usps consumer affairs email address

Find the "TRS Telephone Numbers" section to get the specific number you need. 25 Dorchester Ave. Boston MA 02205-9602. Find your USPS district consumer affairs office to discuss your complaint by phone or by mail. Alert Postal Inspectors to the problem and prevent others from being victimized. To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. Federal government websites often end in .gov or .mil. Instead my mail is being returned to sender. An official website of the United States government. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. File a U.S. Do you have a service problem? Try these handy links: General Information on Postal Service products and services: click here. 4) Postal Headquarters Consumer and Industry Affairs: Finally, you can go right to the top. If you still need more help, see the contact information for technical support, Postal Store orders, and more. If you have trouble using one of the following, please give us a call. If you need help with your Informed Delivery service, please email Informed Delivery User Support. Postal Service guide to mailing services: click here. The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code. Please use the Hotline form to report matters involving: Please fill in as much information as possible. i need some one to fix the **** in yuma **. YouTube. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601, FOIA/Privacy Act 1401 W Fort St, Rm M-157. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? BBB Business Profiles may not be reproduced for sales or promotional purposes. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts, 350,351,352,354,355,356,357,358,359,360,361,362,363, 364,365,366,367,368, 865, 870, 871, 872, 873, 874, 875, 877, 878, 879, 880, 881, 882, 883, 884, 280, 281, 282, 283, 284, 285, 287, 288, 289, 297, 850, 852, 853, 855, 856, 857, 859, 860, 863, 864, 716, 717, 718, 719, 720, 721, 722, 723, 724, 725, 726, 727, 728, 729, 210, 211, 212, 214, 215, 216, 217, 218, 219, 590, 591, 592, 593, 594, 595, 596, 597, 598, 599, 200, 202, 203, 204, 205, 206, 207, 208, 209, Baltimore, Capital, Northern Virginia, Richmond, Greater South Carolina, Mid-Carolinas, Greensboro, 604, 605, 609, 613, 614, 615, 616, 617, 618, 619, 625, 626, 627, 515, 516, 664, 665, 666, 668, 669, 670, 671, 672, 673, 674, 675, 676, 677, 678, 679, 680, 681, 683, 684, 685, 686, 687, 688, 689, 690, 691, 692, 693, 224, 225, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 244, 800, 801, 802, 803, 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038, 050, 051, 052, 053, 054, 056, 057, 058, 059, 090, 091, 092, 093, 094, 095, 096, 097, 098, 100, 101, 102, 104, Caribbean, Central Jersey, Long Island, New York, Northern Jersey, Triboro, Westchester, Albany, Boston, Connecticut, Maine, Massachusetts, New Hampshire/Vermont, Southeast New England, Western New York, 070, 071, 072, 073, 074, 075, 076, 078, 079, 439, 440, 441, 442, 443, 444, 445, 446, 447, 448, 449, 540, 546, 547, 548, 549, 550, 551, 553, 554, 555, 556, 557, 558, 559, 560, 561, 562, 563, 564, 566, 730, 731, 734, 735, 736, 737, 738, 740, 741, 743, 744, 745, 746, 747, 748, 749, Bay-Valley, Honolulu, Los Angeles, Sacramento, San Diego, San Francisco, Santa Ana, Sierra Coastal, 970, 971, 972, 973, 974, 975, 976, 977, 978, 979, 986, 270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 286, 733, 765, 766, 767, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 797, 798, 799, 885, 936, 937, 942, 952, 953, 956, 957, 958, 959, 960, 940, 941, 943, 944, 949, 954, 955, 962, 963, 964, 965, 966, 905, 906, 907, 908, 917, 918, 926, 927, 928, 910, 911, 912, 913, 914, 915, 916, 930, 931, 932, 933, 934, 935, Alabama, Atlanta, Central Florida, Mississippi, North Florida, South Florida, South Georgia, Suncoast, Tennessee, 298, 299, 304, 308, 309, 310, 312, 313, 314, 315, 316, 317, 318, 319, 398, Albuquerque, Arkansas, Dallas, fort Worth, Houston, Louisiana, Oklahoma, Rio Grande, 832, 833, 834, 835, 836, 837, 838, 990, 991, 992, 993, 994, 307, 370, 371, 372, 373, 374, 376, 377, 378, 379, 380, 381, 382, 383, 384, 385, 004, 105, 106, 107, 108, 109, 124, 125, 126, 127, Alaska, Arizona, Big Sky, Central Plains, Colorado/Wyoming, Dakotas, Hawkeye, Mid-America, Nevada-Sierra, Northland, Portland, Salt Lake City, Seattle, Spokane, Media Relations, Public Affairs and Communications, 1-31-08. 11/16/22 I had ordered a package that was delivered on November 16th, 2022 but when I went to the post office it wasnt in my P.O. 3) Local Postal Consumer and Industry Affairs Office: If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service problems. If you need help with your Informed Delivery service, please email Informed Delivery User Support. Select an inquiry type that most closely relates to the complaint or question that you have. i just got other thing today plus and have it all on video. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. Please note that tool is to find a local office. Get contact information, hours, and more. Monday - Friday 8 AM - 8:30 PM ET. They always put the package inside by our door, where it is safe, and they ring the bell. The postal carrier keeps holding my mail for no reason. Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here There is no reason my package shouldn't have been delivered. International Association of Better Business Bureaus. Postal Inspection Service. File a complaint against a federal or state government agency Find out where to file a complaint against a federal or state government agency. This is why I am contacting the BBB.The ZIP code is *****. Fill out a short form or get tips to fix some of the most common issues right from your computer. Monday Friday 8 AM 8:30 PM ET Complaint About Mail Service Use the USPS website's Email Us form. I paid for this on February 17th. Visit: FAQ | USPS. For a full list of USPS contact information go to this site: https://www.usps.com/help/contact-us.htm Please note: *The two letter state abbreviation must be used. I want to to know to who? Do you need information? Call with questions about stamps or orders placed online through The Postal Store. But some circumstances warrant notifying us here at the OIG, or the U.S. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Today I receive notice that they said they did deliver it right. Closed Saturdays, Sundays, and Postal Holidays. BBB Business Profiles generally cover a three-year reporting period. Suite 200 I am not judging people. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. When I mentioned it to the woman escalating my claim she said that was odd and against protocol. we have ring cams all over the house and have videos. To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. You must have JavaScript enabled to use this form. Hours of Operation To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! I have been making this exact temporary address change for the same time period, same address over the last 15 years without a problem.Now the postal system is completely unresponsive. I checked the mail to find a notice from the **** driver stating to pick up my package from the office.The lock boxes are directly in front of the mail boxes so you cannot miss them. If you're asking about a package or service that gave you a USPS Tracking number or confirmation number (e.g. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Select your state or territory from the alphabetical listing. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. They have no proof but close my claim. Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator. eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. Find information on our most convenient and affordable shipping and mailing services. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation. Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). View a complete list of what our Hotline can help you with; all other inquiries should be directed to the Postal Service or Postal Inspection Service. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. I told her this office was going to close my case and say they delivered it and sure enough 2 days later they did. . 19 complaints closed in the last 12 months. Are you a victim or have you witnessed a mail-related crime committed by a non-postal employee? Contact Information. Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. Learn where to complain about a postal employee or facility. Pitney Bowes, U.S. Mailing Solutions. Postal facilities are closed on federal holidays. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. They will get you the answer or let you know where to find it. They say you can call the direct line for further assistance but they a NEVER answer their phone. USPS Change of Address , USPS Hold Mail , Redelivery, etc. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. For answers to frequently asked questions and customer service help: click here. However, there is obviously another link in the **** chain that does not care and is allowing this bad behavior to continue. Whomever you handed my package must've showed id for you to hand them my package and not putting it in the mailbox like you're suppose to. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Twitter. The Technical Support team can help when a website application or form doesn't work properly. Make a General Inquiry Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. BBB is here to help. Use our online form to answer a few questions about your issue. I understand that a complaint submitted anonymously may limit the OIGs ability to investigate, particularly if questions come up that only you can answer. Find out how to file a complaint with the U.S. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that . For more details and a full list of services, go to FCC Telecommunications Relay Services. Well guide you through the process. If problems occur, they are in the best position to investigate the issue and fix the problem. For the East Texas area, that office is located in Coppell near Dallas. Monday Friday 8 AM 8:30 PM ET The most common questions have to do with tracking packages or delayed delivery. I have complained several times (at least 4 if not 5) times over the last couple years about **** leaving packages outside our gate where they can be seen and stolen, something that happens frequently in my neighborhood. eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. Inspector General, Privacy Policy I do not want to get anyone into trouble and I certainly do not want to jeopardize anyone's job, but this is disrespectful behavior that needs to be fixed. IPv6 Supplemental Policy If the document you are seeking is not available in our Document Library, please submit your FOIA request. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. Still nothing. Ste 501 Memphis, TN 38188-1001 . When they in fact did not. Monday Friday 8 AM 4:30 PM ET Monday Friday 8 AM 8:30 PM ET The OIG also has the responsibility of protecting and maintaining the integrity of postal processes and personnel. USAGov is the official guide to government information and services . Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. I will lose out on $700 because I now have to wait until Friday to pick up my package. how to participate Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. Mandatory fields are identified by an asterisk (*). Get contact information, hours, and more. Four complaints and four claims have been filed with the ************* ************** and no one is doing anything about it. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2-8, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts District Name

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