tlg fye vip cancel membership

Well I did just that. There is even a customer agreement line on the receipt that says I agree to pay the fee if I sign that line, which she just decided not to have me sign or even show me so I wouldn't be tipped off as to what I was really being signed up for. If you want to cancel Great Fun via phone, call 1-877-488-9480 and inform a customer service rep that you'd like to cancel your membership. Before I let them sign, I tell them that "If you don't call this number in 30 days, it's 11.99 a month that gets charged to this card." indefinitely?). After all, that's partially what this site is for, isn't it? . I too was scammed by the FYE Backstage Pass VIP club. The cashier told me that I would save 10% on my purchase so I did. If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. This will be my first customer sign up!" I have called the store manager and have spoken to two people in corporate. A receipt is required. Phone - +1-877-351-2131. We will help you keep track of all your current subscriptions and let you know which of them are unused. ComplaintsBoard.com is a leading complaint resolution website on the Internet. LMAO. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. They (well the register does) just save your credit card number. I might have used 2 or 3. I found out this month I was charged $11.99 on my credit card. If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, . I told him that I would get my cell phone records if necessary to prove that I did place a call to that same number in January and so he went to the supervisor and they agreed to refund me and gave me a confirmation number that I'm definately holding on to incase more charges appear. 44 Montgomery St. San Francisco, CA 94104. I waited about 20 minutes in line, and when I got up to the register, the clerk saw my return and asked if he could let the rest of the line (3 more people) go ahead of me. several months later i noticed a charge off 11.99 . If you shop at F.Y.E you may be offered to sign up for their rewards program the V.I.P Backstage pass. Resolved. It is rediculous. I then said that I didn't have to prove anything to him, and asked to speak to his manager, or give me a contact for a regional manager. I took it to myself to look up what it is all about and here is what I found out. Great Fun review: charge my debit card. What they are doing is illegal. Please do this for yourself and others. Yes FYE is under pressure with the increase of ILLEGAL downloading but they still have customers who choose to support their favorite artist or actor or go just because (in a good case) knows an associate and trusts their judgement on entertainment. We're the largest Funko Community on reddit. Today I finally got my first letter from them, asking me to put my card information on a "charge authorization form" so that my "benefits" won't expire. Because, in essence, that's what you're doing. I am so disappointed. Knowing how difficult it can be for sales associates to get people to sign up, I said yes. I let them know it's a free trial, to test out the benefits, but there is no obligations to keep it. He then told me that I had opened the box, so I had no choice. The woman on the phone began to steamroll me with a barrage of nonsense. Backstage Pass VIP membership. i never signed my name on any paper to authorize any charges, although the receipt says "by signing below and giving my birthdate, i agree to" there is no signature. THIS IS THE ONLY WAY THIS WILL STOP! it suks that you have to be rude and crazy to get through to these people but do it! Fye Fye BSP VIP Complaint 17456 | Scambook This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. Sep 10, 2009 6:34 pm EDT. As a subscriber to Backstage, you are free to cancel your subscription at any time. To avoid becoming a paying member, you need to cancel your free trial before it expires. My store has a free loyalty program where customers get point for every purchase they make which can turn into free stuff. Box 41248, Nashville TN 37204. No Hidden Charges. Of course the only thing I heard was 10%. Always interest-free. [Resolved] FYE Review: unauthorized charges to visa card How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Bright HealthCare Insurance In 3 Steps, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Policy With Legal & General Insurance, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back. Regular Price:$34.99 Silly me for thinking that it was $12 a year to get discounts on a few CD's, when in reality it was $12 A MONTH (which the clerk failed to mention). FEATURES: No printing! I don't see anyone "crying" about whatever it is you think they are crying about. I've had this happen to me today. Here is where I made my mistake though. As Sean claims, it's pressure. I then said that it had previously been opened because the interior packing was already messed up and re-taped when I bought it. Basically, this company exists by ripping people off, because the price of entertainment has dropped almost to zero. I was stunned. I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). I am calling again tomorrow and this time I will not take no for an answer, that is if they even let me give them an answer. You will probably have to repeat yourself a few times. Going on a history search with my card, they have been charging me $11.99 since July. Sounds simple right? And I can tell you, things like this aren't cakewalks for us employees, either. Isopentoday - How to Cancel FYE VIP Subscription in 5 Easy - Facebook In response to LoyaltoFYE: TN 37204-1248. Box 41248, Nashville, I shop at FYE occasionally, and know about their yearly membership to get a discount just at FYE, but had never signed up for it. Once I knew I was scammed, I actually did try to see if the thing had any value to it. Member Price $26.99 $12 a month is a little too much for coupons. "Is there anything else I need to know about this?" All Rights Reserved. We aren't all terrible. Key_News_9280 28 days ago. This review was chosen algorithmically as the most valued customer feedback. I went back to the store and the same associate was there, and I told him I had changed my mind. "I'd love to see you stand there, in public, and thoroughly read the crap most cashiers hand people." But anyways, my main point is that - not all the stores are terrible, not all the employees are. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. Copyright 2023 Line Financial - A Public Benefit Corporation. Does FYE charge for pre orders? To begin saving, simply download the app, login and start finding deals near you. When they refuse to help you or anything, say that you want to speak to a supervisor, NOW or you'll keep calling until you get to one. If you want to jump the phone queue, use DoNotPay! He just handed me a credit card sized card. he refunded me all of the money i was charged and canceled the membership for good. Cancel this membership! He intentionally did not inform me of any subscription or any charges when I asked him if there was anything I needed to know. As soon as your free trial is over, you will be charged for your membership. Backstage Pass VIP, P.O. Just because I disagree with a user's complaint on a complaint website doesn't make me a troll. So I called them. After entering the number, I was put on hold for 3 minutes before reaching a customer service rep who asked me for my name and birth date again to verify if I was me. I want my money refunded immediately! Insanity. I've been a member for over 2 months now; however, if I don't get this gift card soon, I'll be on the losing end of their special offer. Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. Only if you cancel your membership the same day you bought it. She asked: Are you certain? Like someone else said, it says as clear as day how much the card costs on the pamphlet an employee gives you. How do I get my money back from fye Backstage Pass? P.O. Anyway, if anything, I feel like it's been a learning experience to those who signed up for the V.I.P. FYE - customer service. Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. He took my membership card from me and cancelled it. DoNotPay wont let companies charge you after your free trials expire! I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. Backstage Pass VIP I recently went into FYE website to download some songs, I presumably paid for and couldn't find the option to download. I have filed a class action lawsuit on behalf of customers who were billed for FYE Backstage Pass and magazine subscriptions without their authorization or consent. Did you ever think maybe you should look for a better job, that maybe lying to people in order to get ahead isn't morally responsible? After that if you don't cancel it costs $11.99/month. FYE Backstage Pass VIP, Not Quite. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Make sure youve included your personal information and membership number. Once you finally get through to an operator they try to trick you again into staying longer. FYE Backstage Pass VIP, P.O. Gildra S. Gordon But not all stores are like that. The $20.00 gift card you don't automatically get in the mail, you have to mail out for it yourself using the slip included in the VIP discount card package. There are two types of the Backstage Pass program: Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. In the Reason for contact section, select Member Cancellation. When I called the number from my credit card statements and explained to them I had previously canceled this membership during . I had planned on cancelling it after the month anyway, but forgot, so I got the initial $12 charge. They've stolen close to $300 from me, and since the only nearby FYE closed down long ago (good riddance!) So, FYE needs to get their ### together, and quit cheating their customers. When you want to cancel, be certain you have your cancelation number. Resolved. TLG FYE VIP Reviews - ConsumerMotion Submit a complaint and get your issue resolved. So I cancelled my debit-card and ordered a new one (so that they would not have my card #), and will be calling them in a few days. www.fyevip.com Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! Can't get your money back. That was great considering I worked at a mall, and like shopping at my local suncoast. I was told the first month is free but after that it's $12. As soon as your free trial is over, you will be charged for your membership . Luckily for me, before whoever was on the other end hung up I said "No, I do not agree to what you've said and I will keep calling here until this membership is canceled. The clerk kept telling everyone in line he was the only one there, so please be patient. A Backstage Pass can be purchased and activated at any FYE retail location, or on-line. It's just the truth. This comment was posted by a verified customer. I'm sure that there are associates who are unethical, that's undeniable. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. Canceling any subscription service or paid membership, Suing people and businesses in small claims court, Getting compensation for delayed and canceled flights, Skipping the endless phone queues when contacting customer service reps, Making virtual credit cards to prevent companies from billing you after free trials, Getting an appointment with the DMV faster, How to Cancel BT Sport Before You're Charged Again. 4437 Morgan Ford Rd. Does FYE Backstage Pass offer a refund after I cancel my subscription? Members Save: $8.00 (23%). Email - service@fyevip.com. Yes, 11.99 is crazy. I spoke with Martin who was very helpful and that was it. FYE V.I.P Backstage Pass : r/Scams - Reddit Stay alert, friends. So as soon as I saw that I called, refused almost 5 times to keep it subscribed and got my $12 back in full. I occasionally make dumb mistakes, though: circa 2003, I bought a copy of Jesus Christ Superstar from FYE, and ended up with a $40 charge to Sam Goody's and a subscription to People Magazine. Backstage Pass VIP membership. TLG*FYE VIP 877-351-2131 NY They charged me $9.99 with out any authorization. The Backstage Pass VIP is a discount card that works for FYE, but also thousands of other locations in the area, such as restaurants, airfare, hotels, etc. I demand it to be stopped and to be given a refund! 7/15/71 is the info I am listed under, because I don't have the account number in hand. I signed up for this card in June of 2011, and the employee told me that if I change my mind within 30 days I can go back and cancel it, he never mentioned fees or ANYTHING. At this point I'm really confused because she never told me she'd need this much, but I just went with it. For Your Entertainment Reviews | Read Customer Service Reviews of www Speak in a harsh (not yelling) tone. This company needs to shut down. Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. I've heard of horrible managers at stores nearby mine, and how they've had customers do dishonest stuff just to get VIPs & Magazines. I wasn't even there during the month of March. This is a change from our prior procedure of just authorizing your card and then charging upon the first item in your order being shipped. On the middle of the receipt it says that if I don't cancel a subscription in 30 days, I will get charged 11.99$ per month ( for how many months exactly? Bottom line: It's in the little folder. and our I thought that you were attacking my post, and also I apologize for calling you a troll. I called to have my membership cancelled but the guy was almost infuriatingly persistent with trying to convince me to keep the membership. I was *told* that my account would stay active (and that it needed to sit there for a few more days for me to "think about it" and all the "benefits" I'd miss out on blah blah whatever). No refunds even if it's the first of the month. There are two versions of it the BSP and the BSPVIP. No matter how hard they push you and if they sign you up without your permission sue their ###! She said, Yes it is 25$ a year. This comment was posted by a verified customer. How to cancel FYE VIP backstage pass - YouTube After noticing that we were illegally charged 9.99 for 4 consecutive months, we discovered that after using an online flower delivery service, TLG FYE illegally obtained our debit card information from the flower . I worked at a mall this holiday season and whenever I shopped at FYE the clerk would ask me if I wanted it and usually I would just say no thanks. September 20096 debits for a total of $$139.38 spent. and meet all your essential needs. This is for F.Y.E. An average American spends thousands of dollars every year on various subscriptions and memberships. So far I have had no problems. Just thought I should let you know that it isn't a scam. Back to the main point, though, I agree with you when you say that you shouldn't agree to terms you're unsure of. 2023, Emma Technologies LTD. All Rights Reserved. I made the purchase in January! Write to: f.y.e. DMs will fire you in a heartbeat if you don't meet your quota. The DoNotPay app can help you sue them in small claims court. Well my husband and I have never even heard of f.y.e. Here is what you have to do: Once we cancel your subscription, you will receive a confirmation email. I decided to check out this AMAZING service, so I log on. I agreed to the backstage pass club and also understood the free magazine arrangement which basically was in my hands, because if I did not cancel in time I would start being charged $11.99 per month. So should I try and call their number or just straight up call my bank? I agree that some cashiers can trick you into something but you, the customer, still need to AGREE TO IT! I respond, that's ok I'm not buying today, so I'll just take a look at the paperwork, and fill it out. At my local FYE I was purchasing $50+ worth of merchandise. Privacy Policy. FYE Backstage Pass Information | FYE Next time, give helpful info, not a bunch of snarky baloney. 1-877-351-2131 (oh joy). VIP Pass Complaints - Membership Terms. How do I cancel my FYE VIP account without card? Yes, the sales reps from my experience walk you through it so you'd probably have to be pretty dumb to just sign up for something you don't completely understand. If applicable, ask for a refund. What makes this issue so striking is that they usually dont even use all those subscriptions. Yes, it will. FYE - called to cancel could not get through on four consecutive days. Write. I think we can all agree on that. How do I cancel my subscription to Mags? Today, I called the company and asked to be removed. Ripoff Report on: Trans World Entertainment - Trans world entertainment fye vip membership card scam albany new york . They cost me so much for their lousy 5% off. Apparently, I was about to be. When you call, be certain to say you are canceling immediately and that you do not want to be charge. To cancel over the phone, call: 1-877-351-2131. ); and I would have to call back in 5 days in order to cancel. I never signed up for a membership or got any information about it either. Another option is to mail service@fyevip.com asking the support team to cancel your account. Hell best-buy has the damn thing for cheaper, bunch of idiots F.Y.E for not carrying it in stores. I made the mistake of calling while I was at work, and had to do something midway through, and ended up just agreeing to get her off the phone. The VIP card is a joke. DoNotPay offers plenty of services that can be useful to you. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I said no you had my address wrong last time what makes me think you'll get it right this time, and eventually she gives up and says my account is cancelled as of that day and gives me a confirmation number. I imagine there are many more. For more information, please see our Give the rep the info they need to find your account. AEE131- I completely understand. We're REQUIRED to prompt you upon checkout for a Backstage Pass, 2 year warranty, and reservations if you pay with cash, and a V.I.P., 2 year warranty, reservations, and magazines if you pay with credit (at the moment, it's constantly changing). I'm paying for something i didn't even know I was signing for, all i know is that the sales person told me I was going to B saving 10% on my purchase today because of a special promotion they had going on. In that case, you can request a refund in the same store where you purchased your Backstage Pass. Theres no need to waste your time and money on lawyers. How Do I Find My Fye Vip Membership Number? This is fraud in the highest form and companies that commit it should be stripped and shut down. Training your cashiers to trick people is so unprofessional and you will lose more customers than gain memberships. GOOD LUCK! FYE Review: hidden fee - ComplaintsBoard.com And RedNinja, they are doing this to people. FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. She bought it only the day before! Backstage Pass VIP subscription service that you no longer need just became so much easier. I bought a cheap dvd at an FYE and the cashier asked if I'd like to sign up for their backstage pass. These people are very sneaky to say the least. After hooking it up, it sounded terrible and went to return it about an hour after buying it. FYE vip membership review, not worth it. - YouTube It's ridiculous how much there charging for this DVD I want, How could you not have the DVD in any of your 9 locations in the state of GA, but course you only have it online. You should receive a confirmation email within several days with additional instructions. Then they make it a major hassle to cancel once you realize you've been scammed. If you shop at F.Y.E you may be offered to sign up for their rewards program the V.I.P Backstage pass. Great Fun review: unauthorized charge. How To Cancel Great Fun the Easy Way [Pro Tips] - DoNotPay * Includes amounts subject to any holds. But let me guess: not you. We've sent you a text with a link to download Emma. The complaint has been investigated and resolved to the customers satisfaction. Most people would read a contract before signing something that isn't a credit card slip I had kept my receipt, so I read it over. It's that easy! I call in a few days later after sitting on all the "fabulous" benefits and such, and in the call I was told *twice* that they would be keeping my account active. Of course, a few days later, I get the $12 charge again (actually it was still processing). Great Fun - charge my debit card - ComplaintsBoard.com FYE's market is gone, and that's why they're so heavy-handed about these promotions. Apparently the D-bag who took the call couldn't understand English very well and documented that we want to continue the services. Great Fun - unauthorized charge - ComplaintsBoard.com FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! Featured review. I'm not supporting ANYTHING! Don't sign up unless you want to give these people 9.99 per months for life! Type in FYE Backstage Pass as the service you want to cancel. I did not go on line to register my cared and now i see $11.99 coming out of my account, reoccurring every month and they say it was authorized on 3/5/15. After my transaction was finished, and everything was bagged, THEN she mentioned, "You have 30 days to cancel or you will be charged $11.99 a month. Sit back and relax while we do the work. FYE offers its new members a one-month free trial that, will automatically turn into a paid monthly subscription. DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. The new clerk says I will need to send the unit back to the company as it is still under warranty. Another thing that bothers me is all this talk of FYE associates somehow inputting information they haven't been given. 3. FYE - employees forced to push bsp vip 3. He then leaves the register and returns with another employee who will help me do the return (where was this other sales clerk hiding while everyone was at a single register, while the other two registers sat idle?)

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