great jones property management
Walk-in payments are not accepted at any of our locations. I moved in April, 2 days later my a/c was stolen. My experience with GJ was quite literally the worst interaction I have ever had with a company. I left this home in better condition with upgrades to many parts of the house. So wait now no real communication from the company since the 25th. If you could provide more information to us, we would be more than happy to try and make this situation better. Hi Kimberlin Valentin, we appreciate your honest review. KDugan, thank you for sharing your positive experience! I won't ever use them again! Chevrolet_Peety, thank you for sharing your positive experience! BONUS: Have peace of mind in knowing this property is professionally managed by Great Jones Property Management. Barbara Ann, thank you for sharing your positive experience! Meaning houses that are thrown together to look good just to find all underlying problems after move in. Quality property management for the state of Wisconsin. Great Jones was acquired by Roofstock last year I believe which is a company based in *******. As of December 2022, we have not seen a dime of our security deposit. OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. I am not sure how old that carpet is as it was peeling up all through my residence. If you are subleasing a co-op or leasing a condominium, board approval will be required. Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. I wanted to share some additional follow up issues Ive experienced with Great Jones. If you are a first time renter in New York and do not have a credit history in the United States, landlords might require an extra security deposit, a guarantor or rent paid up front. Great Jones never did walk through to record the existing condition of the condo when the contract was signed, so there was no way to prove what damage was done by tenants. WhatsApp acquired by Facebook). A few months later the A/C went out. Rent and reserve are two different items. Great experience Ive had a wonderful experience with Great Jones as all of the customer reps were very helpful and Mr. Pasquale the leasing officer was amazing . ********************;12:06 PMWe are very sorry to hear about the issues you are experiencing. My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. Complaint: ******** Disgusting. Now I also have to spend money on attorneys to get my money back from them. There was no way to reach anybody from Great Jones directly. I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. So property investors can thrive. Please let us know if we can be of any additional assistance. The application & $50 for fee was submitted on Feb17th 2022. With the latest turn of my property, the tenant's notice to vacate was not entered into their system. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. I couldn't let my family suffer. Unfortunately, based on the information provided, we are having difficulty locating you in our system. No contact from them at all. Hello ***** and thank you for your message. Big mistake! We discontinued service March 18th, 2022. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION. He understands and does everything he can to make sure he can help everyone . Estimate was more than $4000. dollars in rental homes owned by small-scale investors. Indianapolis ranks in the top 30% of cities nationwide for its cumulative real estate appreciation. Serious investors work with Great Jones, an Indianapolis residential property management company that excels in making their investments profitable. Our sophisticated tools deliver powerful insights and put your propertys events at your fingertips. They did it w/o even telling me. Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. The application fee costly $50. Only to get an email the following day that it had been leased earlier that week but could use my application fee towards a different property. They kept $1000 reserve for each of the two units they were managing. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. At Great Jones, our mission is to deliver software & services to the several trillion (!) Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. Some of the issues included poor picture quality, lack of proactive marketing, lack of follow-up with leads coupled with poor workmanship from making the property "rent ready" that hindered my property from being rented at market rent. But no one wants to do anything about. I placed an application on or about OCT 23. I have worst experience with Great Jones, I moved out of my apartment and they deducted 90% of my security deposit for the items which were never given to me at the time I took the apartment, like window blinds and some walls repair, where as I even used my wall hangings without nails , I used peel of stickers which I removed when I left the apartment, I tried to contact but no body responds , please please please do not deal with this thugs they don't have ethics and no professionalism , I rate them minus, they don't deserve even 0 rating. JLL has a great opportunity to join our Retail Property Management Team at the Shops at Palm Desert. Our focus? Attached are sample pictures showing the terrible workmanship including items that were never fixed yet they stated were. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This was confirmed by my tenant. Their driving purpose is to provide the highest quality care for your rental properties . She was charged for a service that never took place. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. Horrible company with the worst customer service I have ever experienced in my life. Reply from Great Jones Property Management. If they didn't have breed restrictions they wouldn't have so many houses on the market. After 3 months, we have been trying and have sent multiple emails. We are here for you, to give you good management. We are looking for the refund owed to us. From my experience it seems they are scamming people out of the application fees and pocketing in. We signed up with great Jones property management in 2019. See details. Great Jones allowed to pay application fees for me and my 19-year-old special needs son knowing the property was already taken. Susan C Williams, thank you for sharing your positive experience! No missed payments or issues ever. I watched the property continue to be actively accepting applications and even moving the price of rent up and down on the property listing for MONTHS after my initial interaction. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. He sold the property to Great Jones, who vowed to continue great service without any adjustments. Verification can help ensure real people write reviews about real companies. I had an anticipated move in date of the 19th of November. I don't know if Great Jones is in this. I am rejecting this response because of the following: Please see dates of attachments. At this time the vendor has been assigned to the work order. Despite me telling them not to keep reserves on file.Now they are using those funds post management time frame to charge me for landscaping and utilities. I submitted a work order and called. I've been trying to reach Great Jones since 9/19/22. Everything is remotely operated and maintenance issues are handled accordingly. HQ Phone (239) 232-8416 Company Great Jones Alex Vercheski Current Workplace Alex Vercheski has been working as a Manager, Property at Great Jones for 4 years. I can't speak to anyone, nor get a straight answer from anyone at either Great Jones or maintenance. Our service and operations team is led by real estate pros with a collective 30,000 doors of experience. Great Jones Resident Payments 717 N. Harwood Street, Suite 2800 Dallas, TX 75201 For your security, we recommend USPS Certified Mail (with tracking number), FedEx Ground or FedEx Express, or UPS. Hi Suezett, we appreciate your honest review. I received an approval email on or about the 25th. Sent text and emailed with pictures. We have yet to have a maintenance professional come out and assess anything after almost 2 months of submitting maintenance requests. 55 Monument Cir 7th Floor Great Jones 11 reviews Claimed Property Management Edit Closed 8:30 AM - 5:30 PM See hours See all 9 photos Write a review Add photo Location & Hours 1026 Jay St Ste B29 Charlotte, NC 28208 Serving Charlotte Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Women-owned Open to All 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. Again I am requesting before & after picture for each service request. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 leasing@greatjones.co or (239) 201-2164, Enter your rental property's zip code or city below, Or call us (866) 504-2251 to speak to a portfolio representative. Here are 8 tips for writing great reviews. It's August and still not fixed/replaced. This company is a scam and do not care about their tenants. Hi Henry Noble, we appreciate your honest review. Save your money and sanity!I wanted to share some additional follow up issues Ive experienced with Great Jones.After terminating them as my property managers due to a lack of effort and constant displays of incompetence.They have refused to release the funds they kept in reserve for the properties. They kept my deposit. The man on the phone was absolutely demanding and kept pushing I go ahead and fill out the application. We are committed to delivering a delightful experience and improving your profitability, and we tie our service fees to it. We were told by Great Jones that they would not fix it and we have to wait for the owners approval. Great jones is awesome . I've been renting from a private owner for years. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. This was confirmed by my tenant. toilet sealing, quality of **********). Procedures and requirements may vary from one building to another, so you may want to use a broker in order to guide you through this process. All I get is the run around about fixing it. Comical! Hi Leticia, we appreciate your honest review. Companies can ask for reviews via automatic invitations. After he found out about it, it was fixed the very next day. Hahahaha. Throughout the vacancy they were slow to communicate, unhelpful and not proactive in their approach. Stay away from this absolute joke of a company. The communication with Great Jones is attached. Boost your team's efficiency and expertise while increasing asset value and make your real estate work smarter. Rent and bills were still due though. SO TERRIBLE DO NOT RENT FROM THEM!!! Hi Jewell, we appreciate your honest review. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Great Jones Location 2001 Broadway Ste 400, Oakland, California, 94612, United States Description At the time you were vacating the property, the property was transitioning to another property management company. Employer verification letter Make sure it is on company letterhead, signed by supervisor stating the following: First two (2) pages of last years tax returns, Most recent bank and investment statements if any, Copy of drivers license, passport or other legal identification. So residents can love where they live. Paulette Jackson, it's experiences like yours that really keep us motivated! I will give great jones a chance to fix this the right way for once and be fair to good previous tenant that was treated wrong by you all. Good company for someone that needs to learn things about rentals and how they are handled. Went to go view a home in my area. Tips to Raise your Home Value at any Price Point, Moving a Family: The Complete Guide for Parents. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Hi Jared, we appreciate your honest review. Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thats right they charging me fees when theyre no longer managing the property. After multiple complaints from tenants and. We are awaiting our documents to sign our lease to our new home. Stay compliant and explore creative solutions to manage costs by keeping your properties running smoothly. to keep sending out people to put band aids and create more damage. My G." Mark Jones II | Multifamily Mentor on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. No wiggle room or understandings. BBB reports on known marketplace practices. For too long, property management has been something to endure, not enjoy. Do not use this company for any property management for your rental properties.Plus. they had NO IDEA that a squatter was in my property. Hi Keena, we appreciate your honest review. Have a wonderful day. We are very sorry to hear about the issues you are experiencing. Check out our locations in detail to see if you rentals fall into our servicing areas. I currently am a renters and my house had a problem that was beyond tenant repair. I applied for rental assistance. To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. Super shady. Thats where Great Jones, the leader in full-service, Indianapolis residential property management companies, comes in. dollars in rental homes owned by small-scale investors. Complaint: 18248312I am rejecting this response because: - First, Great Jones fails to address my concerns regarding the $8,000 they initially charged me to get my property "rent ready" which they allegedly used to fix a long list of issues which either were not actually all fixed and/or poorly fixed (e.g. You can reach the regional manager directly only before you sign the contract. We will reach out to you directly and do our best to resolve this with you. Complaint: 18332804I am rejecting this response because: There have been zero scheduling issues between myself and pest control company and I have plenty of evidence to show that if needed. The guarantor must be financially able and qualified to pay your rent as well as comfortably carry his financial responsibilities in case you default on the lease (generally 80 times one months rent). Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. and after sending registered mail and many phone calls I have never received any accounting of my deposit. Save your money and sanity! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We paid first,last,and security. Great Jones is a residential property management company. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. No water for first week here at property. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
great jones property management