jjshouse return request

- Unpaid orders will be cancelled automatically after 1 days. 5. 2. 3. I have suggested jj's to several people and when my son gets married next year, I will be ordering my mother of the groom dress! Please note that we only accept products in their original condition, andwe cannot process any products that are returned without our prior knowledge. Order Number: Write an Inquiry: *. If you're a registered customer, sign in first. 2. - Once your order has been shipped, it can no longer be cancelled. Please keep the tracking number safe. * We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information. Our innovative approach brings you the best in formal wear at affordable prices and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. Nylon Series The specially treated nylon repels water and is more durable than the other materials since it is light and tough. Return item(s) are lost or damaged on the way back to us. Contact JJsHouse.com Customer Service to initiate the return process within 7 days upon receiving your item(s). You may need to Contact US to initiate the return process within 14 days upon receiving your items. There are 195 customers that JJsHouse.com, rating them as excellent. I will shop here again and recommend this company. We use dedicated people and clever technology to safeguard our platform. I didn't have time for alterations. Click where it reads "Return Request". The dress was very well constructed. Leather is particularly vulnerable since overexposure to sunlight makes the leather brittle and stiff. You can use them to: We have helped over 300,000 people with their problems. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. 3. After 14 days, we may not be able to process the return and a full refund. We also appreciate your honest feedback about your experience. . The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system. To initiate a return request, you must go to your order page first. 3. Order overdue by more than 10 days may be canceled for a full refund; or you may keep the product at no cost except shipping cost. no returns. Delivery times are between 5-8 days to all major destinations. What other shipping & returns policies does JJ's House offer? It then says you have to select a reason. We also ensure all reviews are published without moderation. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Thus, order cancellations may involve a cancellation fee. We will process the refund when we confirm that the product has the problems you mentioned. 2. Click hereand fill out your order number and the email used to place the order (where you have received emails related to your order) to pull up your order page. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. I read reviews that mentioned their sizing was generous. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. If so, you can choose custom size to ensure the fit. Founded in 2010, JJsHouse is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. No returns, no refunds, no exchages. Hope we can serve you again in the future and make you a happier customer.Have a nice day~. 2. Yes, it really is that easy! Shipping costvaries for different items. We reserve the right to define and limit, refuse, and/or reject returns from you at any time due to but not limited to: Returns in an unacceptable condition (worn, altered, washed, damaged). According to our return and refund policy, the shipping cost and restocking fee can be refunded if there is any quality problem.You have chosen our appropriate pre-made returns label and GBP 3.00 has been deducted from the refund value. Take the tape around your back and bring it across the fullest part of your bust. Well email you a notification once we confirmed your returned products and processed the refund. We appreciate you taking the time to do so and so happy you loved the experience. Can't find what you're looking for? The detergent is spread evenly on the bag and the bag is wiped clean. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. Even our seamstress comments on the quality. We also understand that colors on your computer screen can be a little different to how they appear in person. It is a very special case that you need to pay customs duty, but don't worry, we care about your shopping experience and have sent you an email with the solution.By the way, we recommend that you contact our customer service department via service@jjshouse.com if you need help, because they will help you faster.Thank you for your time and understanding. Orders will be eligible for refunds when it is defective or there is another mistake made by JJsHouse.com. Standard-size dresses (except final sale dresses). If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you. Thank you so much! Absolutely disgusting. We used JJs house for our bridesmaid dresses, groomsmen ties and pocket squares, jewelry and hairpieces!! I had hunter green with ivory sash-beautiful.x (and my wedding dress was jjs too!!). 2. For customers from countries with return label service: We offer return labels so that you can directly attach the label to the front of your package for the return without paying the return shipping fee to the post location. We also appreciate your honest feedback about your experience. The whole refund process will be faster. BEIJING China said on Tuesday that it would no longer require travelers entering the country to show a negative P.C.R. 1. If you have an unpaid order and want to use a different payment method, it's easy: This is to safeguard any of your purses from being stolen and eliminate the inconveniences of having to borrow one from a friend. I ordered a dress, a shawl, underwear and a dress cover. Yes, color swatches are just $2 each. 1. Order Number: Write an Inquiry: * To return, please attach pictures showing the issue. You will be responsible for all return shipping costs. After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. JJsHouse.com.au uses solid and exquisite threads only to make comfortable dresses. Hello Maria Gethin, Thank you for taking the time to write your review. 2.5cm) above belly button, Keep tape slightly loose to allow for breathing room, Usually about 7 inch (ca. The pins that come from China btw are stuck at customs. Become a verified brand rep for JJ's House and amplify your brand's voice on Knoji. Customers can also place a test order to check the total cost. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Please be sure to read all emails from us carefully. Why is it taking so long? Hope we can serve you again in the future and make you a happier customer. 3. 3. After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party. For customers from countries without return label service: If you need to return the items, you can take your package to the local post location and send it back to us. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. I tried on many dresses and found none, not even $2k ones, that were better made. I was VERY skeptical about mail ordering a wedding dress and read the reviews before ordering. I ordered my regular size and all fitted fine. I represented Canada. the client initiate a new request and it states "after Request.Body was written", Nginx the proxy, at the same time, sends a graceful shutdown GOAWAY frame http2: Transport received Server's graceful shutdown GOAWAY; here we have a midair collusion, which causes the request to end with " panic: client.Do(req) failed." message The Hollow to hem(front) measurement of our standard dresses already includes 2 inches (ca.5 cm) extra to fit high heels. Looking forward to serving you again! 1. To return, please attach pictures showing the issue. 1. * As all items (including standard size) are made-to-order, we cannot afford to accept the buy-many-keep-one purchase. But the points used for your order will not be refunded. Find the name of the item you want to refund in the Purchases list and click it. If you received promotional gifts with your order, but need to return your order, you may keep these gifts. Ink stains are hard to remove and are done away by spraying the ink stain with a small hair spray and wiping it off with a cloth. For customers who placed orders using offline bank transfers: Currently, we are unable to refund the money using the way you transfer when placing your order. If you don't remember whether you used your account or Guest Checkout to place your order, try both of the above instructions, and if neither work, reach out to our customer service teamwith your order. Once your payment is confirmed, the manufacturing process has begun. Sit back and relax while we do the work. Share your photos and videos with others to prove the truth of your words. View the. And in my dress I felt and looked a million dollars. Alternatively, you can retrieve the tracking number on the order details page via this link. Knoji is a social discussion platform that's 100% free to use. All Sample Sale items are final sale. For customers who choose JJsHouse Delivery Service. Please Contact Us with your new email address. - Orders cancelled beyond 120 hours after payment confirmation will be eligible for a partial refund of full shipping cost only. If you would like to cancel your order, please login to My Orders, select the order you need help with, and request cancellation. Bulk orders with multiple sizes/variations of items of the same type. If you have trouble getting into your account, you may have used Guest Checkout. View details We researched this on Apr 14, 2022. Please see below the payment methods we accept: No returns and no exchanges for face masks items. 4. Please see below for details: Orders cancelled before shipment will be eligible for a full refund. Check JJ's House's website to see if they have updated their free returns & exchanges policy since then. Because of this, Total Delivery Timeis different from shipping time alone. Please note that if your order specifications differ greatly from the final sizing request, re-sizing may not be possible. I bought this from jjshouse, i like it very much:). Due to hygiene issues there are no returns/exchanges. View the, Yes. Not your bra size! To help you out, we offer custom sizing on most of our dresses. JJs House only accepts the return of products in their original conditionunworn, unwashed, undamaged, free of lint, and with tags intactwithin 14 days of purchase. Please click here to register your new account. Hope we can serve you again in the future.---------------------------------------------------Replied:Dear Ani, Thank you for your feedback. Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you. From ordering try-ons to returns to my final order, everything went easy and smooth. FOR ALL RETURNS: Allow up to 15 working days for the funds to be credited to your original form of payment. I have been told I am not eligible for a refund as its a custom order despite the fact that there is a quality issue and the jumpsuit is unusable due to their error.Have only been offered a 30% discount which is laughable. For gum, one should put a little ice cubes in a plastic material and use this to rub the gum. 2. Have a nice day.----------------------------------------------------------------------Replied:Dear customer, Thank you for your feedback. 1ST ORDER All of our products are custom made. Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected. Just plain mad. (Optional) Include a photo to illustrate your review of JJ's House's free returns & exchanges, Based on our records, JJ's House does not currently offer free shipping policies. AVOID! If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier, which needs to be included in your returned package. Which it doesn't give you any other options. Do not waste your money here just look elsewhere. Delivery times are between 3-6 days to all major destinations. For most of adult dresses, we can make it with your measurements and the dress will fit you well. All the return item(s) will go through inspections. 18cm) below natural waist. The company will process the refund once it receives the returned package. The complaint has been investigated and resolved to the customers satisfaction. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. We cannot process the return of any faulty item. Bags of different colors should not be put together to prevent the colors from rubbing off into one another.2. Please double check your measurements and color choice before ordering. We understand that it is a very important undertaking toorder a dress for your special occasion, and our cancellation policy was formulated with this in mind. Cancel order within 24 hours of payment for a full refund. On this pageyou can check the estimated return shipping time for countries with return labels service. Thank you again for your support! All our items are made-to-order, including standard size items. It was a brilliant experience and you earn points if you download the app to get money off your purchases. This review was chosen algorithmically as the most valued customer feedback. * Original shipping fee & return shipping fee will not be refunded. Take your package to the local post office. If youre dealing with anyone else whos difficultbe it a creepy stalker, neighbor, coworker, or email or text spammeryou can count on us to safeguard you. 3. JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.Your option is to look for a local tailoring service at your own cost. Shipping status is not updated regularly. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. The rare precious leather bags should be carefully handled as they are rare to find. JJsHouse - wedding dress unsuitable/no return policy JJsHouse - No response to my returning 2 dresses Item is the size you ordered but does not fit. Quality and service make Jj House a great company to rely on. Well draw up a refund request letter in your stead and send it to the company in question. We will also deduct the return shipping fee from the refund if you use our return label to send the package back. The points will be retained in your account. Thus, they should be kept in one's closet to make it easy for one to reach them and away from any danger. Exposure to harsh chemicals can alter the appearance of your JJs House product. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Reply from JJ's House A day ago Thank you for your review. The return form must be included in your return package. Update:Dear Ani, Sorry for the inconvenience caused. Thank you for your cooperation in advance. Date of experience: 28 April 2023. Large was too small.Will order again!. Or you can find it on the Order Details page via this link. To save space, they should be kept in an empty luggage. Its really beautiful. I had to order a size larger than I normally wear, that's OK, all dresses fit different. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Suede bags can be cleaned using the ordinary erasers for pen and pencil. Each of our dresses is totally made to order according to our pictures. Here are 8 tips for writing great reviews. Currently, for a better return experience, we offer return labels for our customers from specific countries. All absolutely perfect and precisely as advertised. The following should be observed when cleaning the handbags. Verification can help ensure real people write reviews about real companies. You can just give the parcel to them directly and don't need to pay extra money there. 2). Click "Add to Cart" JJs House will issue a full refund including shipping for any damaged, defective, or mis-shipped items as long as we are notified within 14 days of delivery to you. As of April 14, 2022, JJ's House does allow modification & cancellation policies. In the event the business is responsive, complainants allege JJ's House may deny refund requests, but . Please keep the tracking number safe. cannot be updated once the package has been shipped. How Does the eBay Return Policy Help You Deal With Unwanted Items? It goes against our guidelines to offer incentives for reviews. Entered the correct dimensions and colour. All Rights Reserved. Mis-shipped products: Once we have confirmed yourmis-shipped items (item shipped different from item ordered), we will be responsible for the item exchange and postage. You can also contact customer service to provide your PayPal account after returning the package. Click the button for the specific issue you're having with the game. After a returned package has been scanned and confirmed back into our warehouse, our customer service will contact you for the refund methods and details. Alternatively, you can retrieve the tracking number on the order details page via this link. are final sale. For returned items, we refund the price paid for the returned item(s) plus applicable taxes. Founded in 2010, JJ's House is a leading global online retailer for wedding-related, prom, party, and occasion wear dresses. I like the quality of the dresses. Well worth the money! JJ's House Information, Try-On Haul, My returns experience. - Orders cancelled within 72 to 120 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price. 5. As an e-commerce company, we just do business online. Delivery was quick and tailoring was very accurate. Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We will reply you within 24hrs in working days. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. Begin at the hollow space between the collarbones and pull tape straight down to the floor, To fit high heels, well add an extra 2 inch (ca. Data Request JJsHouse.com Reviews 4.2 Rating . Will my item be exactly the same color as what is shown on your website? We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. The washed bags should be dried in a shady place with good ventilation. You can see the products on our website and place the order. 2. Reply from JJ's House A day ago Thank you for your review. Before ordering a made-to-order dress from JJsHouse.com.au, you are encouraged to get measured correctly by a professional local tailor. We suggest you order a fabric swatch to view colors in person. The basket should be kept off the floor to avoid pets like dogs and cats from sleeping in them. We take your security very seriously, therefore your details are safe with us. View the, Yes. 1. If your country is not on the list, "Self-Sending" would be the only option. 3). JJ's House has a rating of 3.88 stars from 2,822 reviews, indicating that most customers are generally satisfied with their purchases. You can use JJ's House coupons to unlock discounts at their website. We are sorry to hear that you are not happy with the shopping experience with us. We researched this on Apr 14, 2022. Shopping tip: JJ's House also offers coupons and promo codes . JJsHouse - no returns accepted 44 Resolved JJsHouse - I got conned out of over a $100 11 JJsHouse - don't buy from this scam site 2 JJsHouse - wouldn't return clothing 15 JJsHouse - terrible dress 3 JJsHouse - bait and switch. Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Have a wonderful day. Select the item(s) that you want to return. Before placing an order, you can check the specific processing time on Each Product page. If your item arrives damaged or defective, please request a return in My Ordersor Contact Usdirectly for assistance with processing your return. Then received a delivered notification a fair few days later and nothing was delivered, I was home all day. 3. From your last message that was sent before this one, let me say that I am flattered but I am no celebrity. Material Procurement: After checking the fabric quality from several suppliers, JJsHouse.com.au selects the most delicate fabric for customers. Tailoring Time is displayed on each dress's product page. Or you can input your email address and click "Send", then you'll be emailed the PDF file and detailed instructions for your return. If you are not satisfied with your item(s), please request a return in My Ordersor Contact our Customer Serviceto initiate the return process to get the return form within 14 days upon receiving your item(s). Items all individually wrapped. The fees you pay for the try-on dresses will not be refunded. These types of handbags should not be washed directly in water. Please use a safe and reliable delivery service to return the package to ensure the package will reach us. Just an update, JJ's House finally refunded my money last week. My way of saying THANK YOU. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You can follow the steps below to process your return: Find the order that you want to return on the "My Orders" page. If it refuses to cooperate, our app will help you take it to small claims court.

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