west suffolk hospital pink book

Our rating of services went down. The maternity service has a number of specialist midwives. This is a preview of subscription content, access via your institution. The trust should consider midwifery staffing and specialist midwives roles to support vulnerable groups. Network of 9 computers and study tables. Arrangements were not in place for oversight of local audits, two audits we saw did not have action plans assigned to them. because of its lengthy and detailed description of one system Starting from an introduction to Sweden and the local health care system. The hospital trust spent more than 2,000 in 2019 commissioning fingerprint and handwriting experts in an effort to identify the author. Any other browser may experience partial or no support. Whilst mainly serving the population of Suffolk, WSFT also provides care for parts of the neighbouring counties of Essex, Cambridgeshire and Norfolk. Any other browser may experience partial or no support. The incident contributed to the hospital in January 2020 becoming the first to be relegated by Care Quality Commission (CQC) inspectors from outstanding to requires improvement. [3] After joining the National Health Service in 1948, it moved to Hardwick Lane in Bury St Edmunds in 1973. The BBC is not responsible for the content of external sites. The computerization project that had started virtually 10 years previously. [5], The hospital provides accident & emergency, maternity, oncology and palliative care services. the involvement of one extraneous author representative of that market obviously had its appropriateness - in language. The trust should ensure robust oversight of cancelled clinics and review theatre utilisation to support access to services and reduce patient treatment delays. Salary: 33706.00 to 40588.00 a year Pro Rata Posted: 29/03/2023 Job Type: Permanent Closing Date: 04/05/2023 Staff Group: Nursing & Midwifery Registered At this inspection we found that the service was well-led as the provider had improved training arrangements, effectively raised staff awareness about consent and MCA, and there was evidence in people's care records that consent and capacity had been appropriately managed. The antenatal and postnatal ward F11 should review the practice of overnight stays for all partners on the ward. It downgraded the trust's rating from "outstanding" to "requiring improvement". Car Parking Information. West Suffolk Hospital is spending tens of millions of pounds making dangerous reinforced concrete planks in its main building safe. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . The Library is located in the Drummond Education Centre to the rear of the site next to the Day Surgery Unit. Pink Floyd guitarist David . Asked by reporters whether he was upset by such tactics, Warby said: I was quite surprised the lengths they went to, but that was also part of a criminal investigation as well. All people spoken with stated that they felt the hospital was clean. The service had improved their governance arrangements, however we had concerns about continued lack of compliance with the Maternity Incentive Scheme. The writing of this text arose through the opportunity of one author (D.F.) Information about the coronavirus and our Trust. No rating/under appeal/rating suspended View Accessibility Symbols. Springer Book Archive, Copyright Information: Springer-Verlag Berlin Heidelberg 1978, Softcover ISBN: 978-3-540-08950-6Published: 01 October 1978, eBook ISBN: 978-3-642-93101-7Published: 06 December 2012, Series ISSN: Good The trust should ensure that nurse staffing levels for children meet recommended national guideline levels. We will do our best to keep y The service did not always minute meetings or produced minutes that lacked in detail. A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. We did not inspect at the other locations as they only offer outpatient services at these sites. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Ward G9 - Fornham Ward. had received continuing attention in the . Nursing Assistant - Band 2 - Emergency Department. terminal displays. Community maternity services are provided by four teams of midwives, as well as three continuity of carer teams. The trust should ensure appropriate senior staffing support to promote patient safety, including midwifery support in the management of complex cases on labour ward, appropriate supervision for high dependency patients and appropriate level of supervision within outpatients. West Suffolk NHS Foundation Trust 3.7. We carried out this comprehensive inspection as part of our regular inspection programme. [12] A whistleblower alleges a doctor involved in Nunn's care had previously endangered patients by injecting himself with drugs while on duty. What will you #BeKnown for? [7] At an inquest into the death which commenced at Suffolk Coroner's Court on 16 January 2020,[8] the coroner called for a police investigation into the death. "We are pleased that Nick will remain as a valuable member of the Trust's consultant body and we wish Helen all the very best for her retirement at the end of the year. Salary: 27055.00 to 32934.00 a year. Dunn, described as a brilliant leader by Hancock when he was health secretary, resigned in July. The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. Book Title: The Stockholm County Medical Information System, Authors: Donald Fenna, Sixten Abrahamsson, Sven Olof Lw, Hans Peterson, Series Title: We carried out this unannounced focused inspection to follow up on the issues we identified in our 2019 inspection. The trust said it took full responsibility for the failings and apologised to the staff involved. Our last inspection took place in September and October 2019 and we were graded as 'requires improvement' overall. View photos. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. People could not always access services for assessment, diagnosis or treatment when they needed to. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. People spoken with were all complimentary about the staff across the hospital. About this book The writing of this text arose through the opportunity of one author (D.F.) The trust should include sepsis monitoring on the maternity dashboard for inpatient areas. Video, On board the worlds last surviving turntable ferry, Met Gala 2023: Stars celebrate Karl Lagerfeld, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, Serena Williams announces pregnancy at Met Gala, HSBC says 1 bank buyout boosted profit by $1.5bn. 374 Clare - Bury St Edmunds Chambers. the service isn't performing as well as it should and we have told the service how it must improve. Download a Map of West Suffolk Hospital. At least one standard in this area was not being met when we inspected the service and The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. All rights reserved. The three wards where we spent most of our time were chosen as they had a high proportion of older people, as this was the focus of the dignity and nutrition inspection (DANI). to spend a sabbatical leave studying the developments within the Stockholm County health operations. Welcome to the West Suffolk NHS Trust Library. Sign up to KnowledgeShare for regular personalised updates of the latest evidence according to your clinical and professional interests. The official Facebook page for West Suffolk NHS Foundation Trust. We last inspected the maternity service between 24 September 2019 and 30 October 2019. But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. We were told that specific requests for alternative foods were met by the catering service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds, Jon Warby was sent an anonymous letter highlighting concerns about his late wife's treatment. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. Frances McClenaghan, a lawyer for WSH, told the inquest: The trust accepted at a very early stage that the incorrect fluids had been administered.. We saw that action had been taken and staff levels were set to improve. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. There is no doubt that staffs worst fears have been confirmed by the trusts subsequent punitive and needlessly high-handed response., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Police were called just after 6pm yesterday (Thursday, March 30), to reports of a three-vehicle collision on the eastbound carriageway, involving two lorries and a van, near Beyton. According to a 2018 board report, "ongoing structural issues", including corrosion, cracks and rust, were already identified at West Suffolk Hospital, built in 1973. We saw that clinical areas were kept clean and ordered. [13], In January 2018 the hospital was rated outstanding by the Care Quality Commission, one of only seven general hospitals in England awarded the highest possible rating. Review its Mental Capacity Assessment, Deprivation of Liberty Safeguards and EPARS policies to ensure they are compliant with law and reflect good practice. All staff were helpful, open and dynamic. Ward F8 - Acute Medical Unit - Admissions/Ambulatory Care/DVT Clinic. The leadership, management and governance across the services did not always support high quality patient care. Safety concerns included, but were not limited to, infection control, the timeliness of patient risk assessments, patient record keeping, recording and storing of medicines, emergency equipment checks, and mandatory training compliance rates for medical staff. Learning Disabilities / Neuro Developmental Disorders, Severe Mental Illness (SMI) Health Checks, Child Physical Activity and Weight Management, Children under 5 and Breastfeeding / Weaning, Prescribing, Pharmacy and Medicines Optimisation, COVID-19 Prescribing / Medicines Resources, Antimicrobial Prescribing Guidance Summary (Note Please refer to Net Formulary for latest guidance, this document is under review), Combined Commissioned Drug Therapies List - Under Review, Opioid Deprescribing Toolkit and Resources, Clinical Threshold Policy - Supporting Information, Individual Funding Requests: Commissioning Policy, Arthroscopic Shoulder Decompression for Subacromial Shoulder Pain, Corneal Collagen Cross-Linking for Keratoconus, Corticosteroid Injections for Chronic hip pain, Cryopreservation of sperm, oocytes and embryos, Fertility Treatment (Assisted Conception), Hysterectomy for Heavy Menstrual Bleeding, Laser Hair Removal - Non-face body areas and for non-cosmetic reasons, MRI Guidance (Open/Upright and Wide-Bore), Radio Frequency Denervation of Facet Joints, Reversal of Male and Female Sterilisation, Steroidal Epidural Injections for Patients with Acute and Severe Sciatica, Surgical Discectomy (for lumbar disc prolapse), Interpretation and Translation Services - Non-Spoken (Language Empire), Interpretation and Translation Services - Spoken (DA Languages), West Suffolk Hospital Clinical Guidance and Pathways, Incident reporting / Quality issue concerns. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ We spoke with 19 people on six different wards. [9] Matt Hancock, the Secretary of State for Health and Social Care requested an independent review into the treatment of whistleblowers at West Suffolk Hospital. We will use this report to make further changes to continue our work to create an open, fair and inclusive organisation that puts our staff and patient safety front and centre.. They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. Health Secretary Mr Hancock, whose West Suffolk constituency . had received continuing attention in the world scene. Undoubtedly some readers will question the merit in having such detail. Staff training and compliance in key skills fell below trust target, specifically for medical staff. A visit to an emergency department at a hospital costs between SEK 2,000 and 5,200. Another person said about the staff 'They are wonderful.' The rising cost of living pressures can affect any one at any time. We don't rate every type of service. The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection. Matt Hancock chats to Stephen Dunn, chief executive of West Suffolk NHS foundation trust, and the hospital's medical director, Nick Jenkins, in 2018. The service also had two practice development midwifes to assist maternity staff with their mandatory training and competencies and a safeguarding midwife who staff can seek safeguarding advice from. Cost of living. Instead of taking up the concerns, Mills email was simply forwarded to trusts chief executive, Steve Dunn, who, with Bloomfield, summoned Mills to complain about her behaviour and accused her of trying to undermine the medical director. 4 August 2016. Systems for audit and documentation records and consent were not embedded or monitored effectively. Last month the Guardian revealed that the anonymous letter had prompted an unprecedented witch-hunt by the hospital bosses to try to identify the staff member who had sent the letter. The report was published on 30 January 2020. Helen Edgar, 41, from Stowmarket, attended the West. Let's make care better together. We spoke with 21 members of staff including medical and midwifery staff, maternity care assistants and service leads. We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. [10] The inquest concluded in September 2020 making serious criticisms of the management of the Intensive Care Unit. West Suffolk Hospital NHS Trust Report To: Trust Board Date: March 2012 Title: Quality Report Report of: Nichole Day, Executive Chief Nurse. If you find something here that is incorrect and needs changing please tell us about it. Consultant paediatricians worked to provide access for patients. View photos. Library Location. Two consultant pediatricians learnt hypnosis to reduce the need for sedation in children requiring MRI or CT scanning. We used the Short Observational Framework for Inspection (SOFI). The Doctors' Association described the trust's actions as a "witch hunt" and said they highlighted a "toxic culture". The maternity service at West Suffolk Hospital delivers approximately 2,500 babies per year and offers a choice of three birth settings: birth at home; the co-located low risk midwifery led birthing unit (MLBU); the consultant led labour suite. "Not all staff felt supported, respected or valued and some feared reprisals if they raised concerns," it added. We use cookies to give you the best online experience. Our Trust is building a new healthcare facility. Mr Jenkins is due to step down in his role as medical director at the end of May, but will stay on as a part-time emergency medicine consultant. and computer files. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. interest and detachment. Staff told us that the shortages impacted their welfare and at times they didnt feel listened to. if not unique. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. CB6 1DN. Read our privacy and cookie policies. There were some excellent leaders in a number of areas, especially in the gynaecology and post-natal wards. Visit website. 01284 713 000. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. Hinchingbrooke Hospital, which is of similar design, has. Inspection Report published 11 April 2014 for West Suffolk Hospital - PDF - (opens in new window), Published /Medizin, Gesundheitswesen, The Stockholm County Medical Information System, Donald Fenna, Sixten Abrahamsson, Sven Olof Lw, Hans Peterson, https://doi.org/10.1007/978-3-642-93101-7, System Outline The Hardware/Software Base, Tax calculation will be finalised during checkout. Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. Availability Time of Day She described the punctured lung incident as a recognised complication of the operation. Download full inspection report for West Suffolk Hospital - PDF - (opens in new window), Published Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. to spend a sabbatical leave studying the developments within the Stockholm County health operations. A new five-year strategy First for our patients, staff and the future has been launched by our Trust. 01284 713 046. [4] The Marquess of Bristol, whose former home was Ickworth House near Bury St Edmunds, opened a new Friends of the Hospital shop in June 2013. The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. The long-delayed review into West Suffolk hospital in Bury St Edmunds was ordered in January 2020 after the Guardian revealed that senior clinicians were subjected to an unprecedented demand to provide fingerprint samples as part of a management search for a suspected whistleblower. Read about our approach to external linking. 23 January 2018. You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). - 207.180.222.120. All our staff should feel confident to speak up without fear of retribution. [3], After joining the National Health Service in 1948, it moved to Hardwick Lane in Bury St Edmunds in 1973. Signing up to Open Athens will allow you online access to 1000s of journals, e-books, and other resources to help you in your work and professional development. This meant that challenges were addressed quickly and efficiently. Health Informatics, Over 10 million scientific documents at your fingertips, Not logged in Follow signage for the Drummond Education Centre and on entering the Centre, the Library is to your right at the top of the staircase. Library is staffed Mon - Fri: 8.00 - 16.30. We are extremely busy in our emergency department so please use our services wisely. The affected hospitals are: West Suffolk, Hinchingbrooke in Cambridgeshire, James Paget and Queen Elizabeth in Norfolk, Airedale in West Yorkshire . Copyright 2023 West Suffolk NHS Foundation Trust. The inquest heard that during one of Mrs Warbys operations the wrong fluid had been used in an IV drip. [3] The hospital received extensive publicity when Myra Hindley, the Moors murderer, died there in November 2002. The report said it was extraordinary that concerns about the doctor were ignored and rejected by management. This page is run by midwives at the West Suffolk NHS Foundation Trust. Due to the significant concerns within the maternity service we undertook enforcement to enable the improvement of safety within the service. West Suffolk Hospital Overall: Requires improvement Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ (01284) 713050 Provided and run by: West Suffolk NHS Foundation Trust All Inspections Other CQC inspections of services Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. 8000 print books plus e-book packages. Introduction This Quality Report provides the narrative for performance in three key areas: Quality priorities, CQUIN performance and local issues requiring escalation. New Trust strategy. the service is performing exceptionally well. We rated safe, responsive and well led as requires improvement and rated effective and caring as good. However pockets of this still existed. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. She found that managers eventually whittled the number of suspects down to four, all of whom had raised concerns about the self-injecting doctor, including Mills. We saw that managers showed clear leadership that all staff were expected to provide a high quality of care to people. We provide acute hospital and community services for west. The trust should ensure a robust process for oversight and management of all policies and procedures. The NHS trust that runs the hospital in Bury St Edmunds thanked both of them for their "dedication and leadership". Senior critical care staff had developed a robust five-year service plan in collaboration with unit staff, which was further evidence of the cohesive and supportive work culture we found. the service is performing badly and we've taken enforcement action against the provider of the service. Unfortunately, what happened here was the opposite.. An intent to assemble a private report became an attempt to write a public monograph when it was discovered that the leaders of the Stockholm project had aspired for some time to put their work more cohesively in the public domain. We also spoke with a senior nurse and dietician in the trust. The Care Quality Commission (CQC) carried out a comprehensive inspection between 8 and 10 March 2016. The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. Please let us know if you agree to all of these cookies. Staff zone. The West Suffolk Hospital is located in Bury St Edmunds and was identified by the government as one which would need investment. The inspection's report was published on 30 January 2020, within which the hospital's rating had reduced by two grades to 'Requires improvement'. We saw several areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding A woman died five weeks after bowel surgery in which there was a series of errors, an inquest has heard. 2023 BBC. 20,270 - 21,318 a year. [2] It was opened as the Bury and Suffolk General Hospital on 4 January 1825. West Suffolk Hospital's maternity service delivers about 2,500 babies a year. We spoke with members of staff in all departments including nurses, ward managers, care coordinators, medical staff, porters and administration staff. The Voluntary Network. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. Many staff had worked at this location for a long time. The very fact that a clinician felt it was necessary to contact the family directly in an anonymous manner is all too telling of a draconian blame culture where staff feel too afraid to speak up when things go wrong. Staff who went the extra mile to drop off take-home medications or provide decaffeinated tea bags for a patient. We rated them as requires improvement because: Published Senior doctors at West Suffolk hospital said the trust's demand for fingerprints and handwriting typified a bullying management style. The service should ensure that risk scrutiny in governance meetings is robust and recorded so that there is assurance of management of risk. We saw that the service was effective and caring because when we spoke with 27 people who used the service we found that people were well informed about their care and had been involved in key decisions. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. An inquest into the 57-year-old's death was opened earlier this month at Suffolk coroner's court but has been adjourned. The trust should review the options and nutritional value of food offered within the childrens service. 377 384 385 753 Breeze 1 M22. The trust should consider quality measurements such as local targets for induction of labour, assisted deliveries and return of women with perineal problems. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. It should be read in conjunction with the Ward and Trust dashboards. Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. The ratings for medical care and outpatients went down, whilst the ratings for urgent and emergency services and surgery stayed the same. The hospital said it was . Originating in the 11th century, it was rebuilt in the 12th and 16th centuries as a parish church . It therefore seemed an appropriate site for study for one charged with responsibility for developing computerized hospital information systems. Language links are at the top of the page across from the title. There had been occasion when staff levels fell below what was needed to provide safe care. The trust's tactics, which were widely condemned as a "witch-hunt . Inspection Report - DN published 1 November 2012 for West Suffolk Hospital - PDF - (opens in new window), Published Staff have been told this is due to his desire to spend more time supporting his family and "providing caring responsibilities as they deal with a period of illness". We are extremely busy in our emergency department so please use our services wisely. In emergency and life-threatening cases continue to come forward as normal or call 999. A scathing 226-page report, by Christine Outram, chair of the Christie NHS foundation trust, found this tactic was extremely ill-judged and had a disastrous impact on staff morale and the reputation of the trust.

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